Thursday 18 December 2014

Business Phone and Broadband Charges Revised

Before we take on the New Year we have looked into the practicality of our business phone and broadband charges and realised a few elements after testing the water with a few customers.

After much thought and attention we decided to change the way we currently offer our business phone and broadband services.

Currently, the pricing structure looks like this:


  • Business Line Rental - £12+VAT
  • Business Unlimited Broadband - £12+VAT
  • Unlimited Anytime Calls - £6+VAT

All calls have a small connection fee ranging from 5p+VAT and up.

All providers charge some sort of connection fee on calls...somewhere.

Not only this but we have also noticed that charging for unlimited anytime calls doesn't always work out to be practical for a business customer. Let me explain why...

We charge £6+VAT per month for unlimited anytime calls to 01 & 02 numbers.
Customers pay for this but actually when we look at the costs incurred they've only accrued about £2-3 in call charges...so you're paying an extra £3-4 on top of that...for what? You haven't really used it. 

We know "Unlimited Calls" sounds good but do we really use the "Unlimited" to its full extent?

With this said we're doing something radical to our current charges and therefore the new pricing structure will look like this


  • Business Line Rental - £12+VAT (Our business lines automatically come with Care Level 2 which ensures priority and extended hours of support)
  • Business Unlimited Broadband - £12+VAT
  • No Call Connection Fees to Standard Numbers (Some special numbers incur a connection fee which we cannot escape from).
  • All UK National Geographic (Local/National) - 1p+VAT per minute
  • UK Mobile Networks (3, Orange, T-Mobile, O2 & Vodafone) - 4p+VAT per minute
For more details on our business phone and broadband please visit our website page below




Remember we only offer quality, Tier 1, Business Phone and Broadband connections




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